Water Quality

IMPORTANT: Water quality is a very important aspect of your espresso machine longevity. Water that is too hard will cause limescale buildup, which is the number one reason for operating problems and espresso machine failure. It can literally destroy an espresso machine. Too pure water, such as ultra pure RO water or distilled water can cause the machine to overfill, since the water level probe needs some minerals in the water to detect water. Use softened water that is about 50ppm in hardness or less. Follow manufacturers manual instructions about descaling as those should be considered the primary instructions. In general though, if you use water with a hardness level of 50ppm or less, descaling won't be needed very often - it is many times recommended once a year. If water hardness is over 50ppm you will need to descale on more regular intervals - sometimes recommended as often as once every couple months. Warranty does not cover espresso machine failures or parts failures, such as heating elements, water level probes, OPV valves, sensors, pumps, solenoids, etc, that have been caused by hard water usage and lack of descaling when water that is harder than the recommended level is used. We do not sell descaling solutions, as some manufacturers recommend specific products, or citric acid, or white vinegar solutions. Please use YouTube as a tool to supplement any manual directions for a visual aide. 


Mavea FlowMeter 10-100A


This FlowMeter measures the amount of water that passes through your filter/softening system. Softening systems are rated to remove a specific number of grains of hardness. Based on the hardness of your water, i.e. the number of grains of hardness per...

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In Tank Softening Pouch


Simply remove the "Oscar" (short for Osmotic Scale Reduction) from the protective packaging, rinse it under some cold water, and place the softener on the bottom of the water reservoir and fill it with water. It is that easy to install. By means of...

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