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Repair Locations

The following are locations that repair home and/or commercial espresso machines and grinders. All repair locations may not repair all the brands we sell. These repair locations are listed for your reference and we do not guarantee or endorse these companies. We apologize if company details have changed since the publication of this page, but we aren't able to verify contact details on a regular basis. For warranty repairs please use the form available on the contact page. Warranty repairs can only be made at our location or authorized locations. Authorized locations depend on the brand. 

Contact the Manufacturer for Some Brands

If espresso machines with brands including Breville, Gaggia, Jura, Krups, Nespresso, and Saeco that usually have to be sent into the national repair facility for the repairs. Brands such as these don’t readily make parts available to independent repair companies and design their machines in a way that is difficult to repair without specialized equipment. For these brands it is best to contact the manufacturer directly to find the correct repair location to have the machine serviced at. They may have a parts dealer that can send parts or the may recommend a repair shop closer to you, but chances are you'll have to ship to a repair center. 

Before sending in a machine for repair, it is a good idea to carefully consider the costs of shipping the machine there and back as well as the cost of parts and labor to make the repairs. It is not infrequent for repair related costs to exceed the value of the machine, in which case it would be more cost effective to purchase a brand new machine.

How Old Can A Machine Be Before Repairs Are Not Recommended?

As a general rule, espresso machines or grinders are not worth repairing if they are over 10 years old, when parts, labor and shipping costs are taken into account. However, if you are handy and can replace parts yourself, some machines such as lever machines and prosumer machines with e61 groupheads can last 15, 20 or more years if they are properly maintained. It can become difficult to find parts though.

Troubleshoot Before You Take Your Machine In

You can save money by doing a little troubleshooting prior to taking your espresso machine or grinder to a repair technician. There are some common things that happen that are easy to fix or are due to user error that can be addressed without paying for repair service.

  • If your machine won’t heat, try finding the hi-limit reset on the machine and push the button (usually red). Sometimes the safety will reset to prevent damage to the boiler and sometimes getting the machine to work again is as easy as resetting the boiler safety.
  • If your grinder is jammed or grinds are coming out very course, you may just have a burr jam. To prevent this, make sure you always adjust grind size with the burrs turning if you have beans in the hopper, otherwise adjust the grind size without the beans in the hopper. If you think you have a jam, increase the grind size and try to grind. It may be enough to clear the jam.
  • If you have water coming from around the edge of the portafilter during extraction. There is likely nothing wrong with the machine other than the gasket is getting old and needs replacement.
  • If your portafilter handle position is moving away from center, there is nothing wrong with the machine, the gasket is just wearing out, which is normal and will always happen over time. If the handles moves from the 7 o’clock position to the 6 o’clock to the 5 o’clock position and then closer to the 4 o’clock position it is time to replace the gasket.
  • If your water flow for brewing is getting slow and is more like a trickle, it could just be the you have to backflush your machines grouphead. Try backflushing with some detergent as well as take the shower screen and gasket down and clean the underside of the group very well. Soak the gasket, shower screen and filter basket in a mixture of water and cleaning power and clean real well. It could certainly be possible the something is wrong with the machine, such as a stuck or scaled solenoid, but it’s worth checking if your grouphead is clean.
  • If you have an e61 group machine and the brew lever squeaks, it likely just needs some lubricant. It’s normal for the brew levers to require lubricant after a couple years.
  • If your machine doesn’t start up or gives you a low water level warning even though your machine has water, make sure that you aren’t using ultrapure water such as distilled water. If you use ultrapure water there isn’t enough hardness in the water for the water level probe to detect water. Try putting a pinch of salt in the water tank.

Commercial Coffee Equipment Repair

While many of the companies we list on this page repair home and commercial espresso equipment, we have a separate page that lists commercial equipment repair companies. If you are a home user and don’t find a company in your area, you can check the commercial repair company page and if there is a company nearby you can contact them and see if they’ll service home equipment. Many of them will. This is a good list to keep on hand for commercial espresso machine installation, water softener installation / water tests, brewer, grinder and espresso machine maintenance and repair.

Info to Have On Hand When You Call

All repair companies will ask for a detailed description of the issue, the brand of the machine, the product name, age of the equipment and if the machine or grinder is under warranty.

Things to Ask the Service Technician

  • How much do you charge per hour for labor?
  • How much is the diagnostics fee? If a repair is made, will the diagnostics fee go towards the labor costs of the repair?
  • How much of a backlog do you have? There aren’t a lot of repair companies in the country so it is not uncommon for many companies to have a backlog of work to complete before they get to your equipment.
  • Do you service “brand name” regularly?

 

USA Directory Of Espresso Machine & Grinder Repair Companies

Canada

Espressotec Sales
1015 Clark Drive,
Vancouver, BC, V5L 3K1

 

USA

AK

Kaladi Brothers
6921 Brayton Drive, Ste. #A
Anchroage, AK 99507
(907) 344-5483

AL

 

AR

Cafe Tech Services, LLC


PO Box 8743
Fayetteville, AR 72703
479-236-0960
Full service repair center for home and commercial models. 

AZ

Coyote Coffee Equipment
2760 E. University Dr. Ste 8
Tempe, AZ 85281

CA

SIMEC Coffee
Mailing: 25a Crescent Drive, #115, Pleasant Hill, CA 94523 | Warehouse: 5702 Marsh Drive, Suite S, Pacheco, CA 94553
Main Phone: (925) 680-6936


Jim Duke Service Co.
8360 Clairmont Mesa #109
San Diego, CA  92111
(858) 268-3088

Hardesty’s
1565 Farmers Lane
Santa Rosa, CA  95405
(707) 545-0535

LA Electric Service
Amir Mohammadi
19655 Ventura Blvd
Tarzana, CA  91356

N C B Sales & Service
839 South Melrose Dr.
Vista, CA  92081
800-889-9333

Europa & Co.
11289 Slater Ave.
Fountain valley, CA 92708
(714) 432-0112

Kanen Coffee
1818 Harmon St
Suite 3
Berkeley, CA 94703
(510) 859-4425

Express Fix
10306 Fairhill Drive
Spring Valley, CA 91977
619-867-3853 
 
Full service repair center for home and commercial models. Serving San Diego and Southern California 

Posh Portage
606 W. El Segundo Boulevard - Unit B
Los Angeles, CA 90061
888-767-4482 
Website 
Full service repair center for home models. Serving the Los Angeles Metro Area. 

Hi Tech Espresso
2013 Griffith Park Blvd
Los Angeles, CA 90039
877-286-2833
 
Full service repair center for home and commercial models except Krups. Authorized Service center for Rocket/ECM, La Marzocco, Rancilio, Baratza, Saeco, Gaggia 


EJ Services
1212 Oakwood Court
Pacifica, CA 94303
650-455-0693 
Website 
Full service repair center for home and commercial models. Specializing in old and out of production espresso machines. Serving San Jose, San Francisco Bay Area including the Coast. 

CoffeeMax
928 Martin Trail
Daly City, CA 94014
415-337-1428
Full service repair center for home and commercial models. Serving the San Francisco Bay Area. 

Kanen Coffee
1803 Martin Luther King Jr. Way
Berkeley, CA 94709
510-859-4425  
Full service repair center for home and commercial models 


Brewtime Repair
6650 Wishing Well Way
loomis, CA 95650
916-652-8991 
 
Full service repair center for home and commercial models. Serving the Sacramento Area. 

 

CO

Espresso West
120 Elm Avenue
Grand Junction, CO 81501
(970) 270-2472

Service, and support for all major commercial and residential espresso and coffee equipment. Proudly serving western Colorado and eastern Utah.

Colorado Coffee Techs, LLC
2700 S Tejon St
Englewood, CO 80110

Full service repair center for home and commercial models. Specializing in Concordia, Thermoplan, Keurig, Curtis, Schaerer, Franke, Grindmaster and La Marzocco. 

Coffee Dave/Coffee Technologies Inc.
3466 East County Road 20C
Unit A7
Loveland, CO 80537
970-203-1499  
Full service repair center for home and commercial models. Serving Colorado and Wyoming. 

Coffee Tecnologies
Dave

3466 E. County Rd
Loveland, CO 80537
(970) 203-1499

CT

European Gift & Houseware
Connecticut
800-927-0277

FL

Espresso Machine Restorations
6701 PASO ROBLES BLVD
FORT PIERCE, FL 34951
La Pavoni Espresso Machine Repair.

Jaguar Coffee
13769 Linden Dr.
Spring Hill, FL 34609
800-304-7207  
Full service repair center for commercial models only. Statewide coverage. 

Espresso Marty
1030 James Street
Key West, FL 33040
305-294-5073 
Full service repair center for home and commercial models. Serving the Florida Keys 

Massimo Coffee and Service
7626 15th Street E
Sarasota, FL 34243
941-928-8380 
 
Full service repair center for home and commercial models. Serving the East and West coast of Florida. 

The Beanz Man

4592 Ashton Road

Sarasota FL 34233

(941)-921-0800

Atlantic Coffee Service
10700 4th Ave.
Marathon, Fl 33050

 

IL

ICE DR.
6348 N. Milwaukee Ave. #346
Chicago, IL 60646
service@ice-dr.com
(847) 350-9414

 

MA

Espresso Plus
85 Commercial Street
Medford, MA 02155
781-396-2100  
Full service repair center for home and commercial models except Ascaso and LeLit. Serving the New England Area 

TC's Repair Service
5 Rundlett Way
Middleton, MA 01949
978-774-6505  
Full service repair center for home and commercial models, except Jura 

Speedwell Coffee
180 S Meadow Rd
Plymouth, MA 02360
508-503-1699  
Full service repair center for home and commercial models except super-automatics.  

 

MN

Hiner Brothers Espresso
1295 Kendon Lane
Mendota Heights, MN 55120
(651) 442-8656

Kitchen Window
3001 Hennepin Ave. S.
Minneapolis, MN 55408

MO

Saint Louis Espresso
Ladue, MO 63124
stlespresso.com

Izzy's Espresso
17211 East 35th Street South
Independence, MO 64055
816-373-7011 
Full service repair center for commercial models. On site service within 100 miles radius of Kansas City, MO 

MS

Coffee & Tea Works
1345 Flowood Drive, Ste. 2
Flowood, MS 39232
601-519-2933
We primarily cover Mississippi, but also cover portions of Alabama (west and south), Tennessee (east), Louisiana (east central and north), and Arkansas (west) 

MT

Coffee Techs
5810 Hwy. 93 South
Whitefish, MT 59937
406-862-7650 
Full service repair center for home and commercial models except Breville, Keurig. 

 

NC

The Coffee Boss
18910 Statesville Road
Cornelius, NC 28031
704-987-3310 
Full service repair center for home and commercial models. Factory authorized repair center for DeLonghi, Saeco (Including Starbucks),Gaggia and Jura (commercial) 

Fortuna Enterprises
6211 Chimney Center Blvd
Greensboro, NC 27409
336-316-1256 
Full service repair center for home and commercial models. 

 

NJ

Espresso Mio
5 Kuberski Court
South River, NJ 08882
732-642-9268 
Full service repair center for commercial models. Serving NJ, the 5 NY Boroughs and Philadelphia Metro Area. 

1st-line Equipment
265 Willow Brook Road
Freehold, NJ 07728
732-298-6268 

 

NY

Chris Coffee Service
10 Corporate Circle
Albany, New York 12203 
Full service repair and warranty for home and commercial models.

FAMA
450 W. 44th Street
New York, NY 10036
212-757-9433 
Full service repair center for commercial models. Serving the Tri-State Area 

KL5 Coffee
117 Grattan St.
Brooklyn, NY 11237
kl5coffeeservice@gmail.com
929-265-0555
Full service repair center for home and commercial models. Serving the 5 NY Boroughs, North Jersey and South Connecticut

 

Cerini Coffee & Gifts
2334 Arthur Avenue
Bronx, NY 10458

Full service repair center for home and commercial models. Authorized service center for Saeco, Gaggia, Rancilio, Starbucks 

European Gift & Houseware
514 South 5th. Ave
Mt. Vernon, NY 10550
800-927-0277

Porto Rico Coffee
201 Bleeker Street
New York, NY  10012

 

OR

Stefano's Espresso Care
PO Box 355
Elmira, OR 97437

Full service repair center for home and commercial models. Authorized service center for Elektra, Isomac, La Marzocco, La Pavoni, Rancilio, Saeco, Vibiemme. 

Stefano’s Espresso Care
25067 Jeans Rd. #B
Veneta, OR 97437

 

PA

Viva Italian Coffee
P.O.Box 149
Penns Park, PA 18943
267-315-3550 
Full service repair center for home and commercial models. Serving the Philadelphia Metro Area. 

Mask-et Services
795 Church Rd.
York, PA 17404

 

UT

Espresso West
120 Elm Avenue
Grand Junction, CO 81501
(970) 270-2472

Service, and support for all major commercial and residential espresso and coffee equipment. Proudly serving western Colorado and eastern Utah.

Shea Service
532 South 400 West
Salt Lake City, UT 84107
801-509-8979 
Full repair center for home and commercial models. On site repairs for Utah, Western Wyoming, Southern Idaho, Northeast Nevada and Western Colorado. 

Keep It Brewing
651 S. Main Street
Salt Lake City, UT 84109
801-595-7023
Full service repair center for commercial models. Serving Utah, Idaho, Wyoming and Nevada 

Rimini Foods
532 South 400 West
Salt lake City, Utah 84101
(801) 539-1210

Gardner Service Inc.
329 W. 1500 S.
Salt Lake City, Utah 84115
801-486-3588
http://www.gardnerservice.com/
Full service repair center for home and commercial models. Onsite repairs for Utah, Idaho, Wyoming, Nevada, and Montana.

 

SC

Hanna Services
513 Chester Avenue
Great Falls, SC 29055
803-482-4777 
Full service repair center for home and commercial models. Serving North Carolina, South Carolina, Georgia and Central Florida 

 

TX

Coffee Techs
1400 East 4th Street
Austin, TX 78702
512-476-1437 
Full service repair center for home and commercial models except Breville, Keurig. 

Sunbelt  Technology
10525 Kinghurst Dr.
Houston, TX   77099

Espresso RMI, Inc.
750 S. Central Expessway Richardson, TX  75080

Texas Coffee Traders
1400 E. 4th St.
Austin, Texas 78702
(512) 476-2279

 

WA

Greenlefe Café Services Inc
823 West Main St. Unit 20
Sumner, WA 98390

Home Espresso Repair
6501 Phinney Avenue  No.
Seattle, WA  98103
(206) 789-9513

Tech-1 /Dian Brown
1928 E. Mallon Ave.
Spokane, WA  99202
(509) 536-0524

Espresso Resource NW
5506 NE 114th Street
Vancouver, WA 98686
866-289-0262
Full service repair center for home models. Authorized Service center for Saeco, Gaggia, Spidem, Solis, Starbucks 

Coffee Physics
3400 Harbor Avenue S.W.
Seattle, WA 98126
888-992-9596 
Full service repair center for commercial models. Serving West and Central Washington State 

Visions Espresso Service
2737 First Avenue South
Seattle, WA 98134
206-623-6709
Full service repair center for home and commercial models except Faema. 

Espresso Repair Experts
9522 Roosevelt Way NE
Seattle, WA 98115

Full service repair center for home models, except Jura. Serving the continental USA 

Steam Work Espresso Service
700 NW 42nd Street #132
Seattle, WA 98107
206-283-2290
Full service repair center for commercial models. Specialized in Rancilio, La Marzocco, La San Marco, Astoria, Wega and Rio. Serving Seattle and surrounding area. 

Action Small Appliance
14603 NE 20th Street
Suite # 3
Bellevue, WA 98007
(425) 643-9806